Shipping & Returns
Launch Availability
Preparing for our first release. Ordering opens after finished inventory is packed, quality-checked, and released. Product pages display “Coming Soon” while inventory is unavailable.
Shipping Rates
Lower 48 + Washington, DC. Standard $7.99 below $70; free at $70 or more. Express $24.99.
Alaska and Hawaii. Standard $19.99. Express $24.99.
Not currently served. International destinations, U.S. territories, and APO/FPO addresses are unavailable at launch.
Subscriptions. The $70 threshold is evaluated after the 10% subscription discount.
Dispatch & Delivery
Processing. Once inventory is available, orders are staged for carrier pickup within 1–2 business days.
Transit. Lower 48 standard generally takes 3–5 business days after pickup. Alaska and Hawaii may take longer. Express timing appears at checkout and does not shorten processing.
Tracking. Sent automatically when your shipment processes.
Subscriptions. Replenishment orders process automatically on your selected interval while active.
The Standard We Hold
We do not blend trail mix. We hold a ratio. Every batch is produced to a written formulation, checked against the manifest before release, and sealed on the production line after blending.
This mix contains real fruit and real chocolate, so it responds to temperature the way chocolate does. Once a pouch enters the carrier network, outdoor conditions can affect it. The policy below is written to account for that.
Heat & Melting
Chocolate responds to heat. During warm weather, choose a delivery address where the package will not sit outdoors or in direct sun.
If your order arrives melted or heat-damaged, contact Support within 7 days of delivery. Include your order number and clear photographs of the product and shipping packaging so we can evaluate the claim and resolve it quickly.
Approved heat-related refunds or replacements are generally limited to one claim per customer, household, or delivery address during any rolling 12-month period. We reserve the right to decline repeated requests, incomplete documentation, or suspected misuse, while retaining discretion for unusual circumstances.
Damage, Error, or Compromise
If your shipment arrives damaged, incorrect, or otherwise compromised, contact Support within 7 days of delivery. Include your order number and clear photographs of the product and shipping packaging. Once approved, we will replace the affected product or issue a refund, as appropriate.
The Warrior Promise
Because WithaWarrior Mix is food, we do not ask customers to mail products back and we do not accept physical returns.
If your first order simply is not for you, contact Support within 30 days of delivery. We may refund or replace that first purchase without requiring a return. The satisfaction promise is limited to one approved claim per customer or household and does not apply to repeat orders, subscriptions after the first shipment, misuse, or purchases from unauthorized sellers.
This satisfaction promise is separate from claims involving damage, melting, incorrect items, or fulfillment errors.
Subscriptions
Pause, change, or cancel any time before your next processing date through your subscription portal. No call required. No retention script. If a renewal charges after you have cancelled, tell us and we will refund it.